How to cancel Claude Pro (and get a refund if you can)

Verified 2026-07-18 by Michael Okeje

Cancel Claude Pro from the platform you subscribed on, and you keep access until the end of your billing period. Refund window: 14 days (EEA/UK only) (non-refundable except eea/uk 14-day prorated right). Cancel from the platform you signed up on - web, Apple, or Google.

How to cancel Claude Pro

Web (claude.ai / desktop)

  1. 1Click your initials or name at the lower left
  2. 2Open Settings, then Billing
  3. 3Select Cancel

iPhone / Android (in-app)

  1. 1Tap your initials (top right), then Billing
  2. 2Tap Manage subscription and follow the prompts
  3. 3Or cancel via Apple Settings, Subscriptions / Google Play subscriptions

Billed through: Web (claude.ai), Apple App Store, Google Play. Cancellation takes effect at the end of your current billing period and you keep Pro until then. There is no default proration outside the EEA and UK.

Can you get a refund?

Anthropic's default is that all payments are non-refundable except where required by law. If you are in the EEA or UK you may receive a refund within 14 days of purchase, prorated to your usage (you are credited only for unused time).

Web and Google Play refunds are evaluated by Anthropic support through the in-app refund request flow. Purchases made in the iOS app are billed by Apple and can only be refunded by Apple. One caveat: Anthropic cannot process a refund while a bank chargeback or dispute is open - resolve that first.

Where to request it: Anthropic (web/Play) or Apple (if bought in the iOS app).

Auto-renewal: Claude Pro auto-renews each period. To avoid the next charge, cancel at least 24 hours before your billing date.

Traps to avoid

  • warningCancel from the platform you signed up on - web, Apple, or Google.
  • warningApple-billed users cannot be refunded by Anthropic; only Apple can.
  • warningAnthropic cannot refund historical Google Play charges - contact Google for those.
  • warningAn open bank dispute blocks any refund until it is withdrawn or resolved.

Frequently asked questions

Is there a Claude Pro refund?

Only where required by law. In the EEA and UK you can get a prorated refund within 14 days of purchase; otherwise payments are non-refundable. iOS purchases are refunded by Apple.

How do I cancel Claude Pro?

On the web, click your name at the lower left, then Settings, Billing, Cancel. If you subscribed in the mobile app, cancel through the App Store or Google Play.

Do I keep Claude Pro after cancelling?

Yes, until the end of the current billing period, then you drop to the free tier.

OFFICIAL SOURCES

Cancellation and refund terms are checked against Claude Pro's official help pages on the date shown and can change - confirm the current policy before you rely on it.